< p>

SLAs

Taking great care of our customers

Seamless, reliable service and support

At Wireless Logic we pride ourselves in delivering an unparalleled level of service in our sector.

For all customers, we set out and agree formal Service Level Agreements (SLAs) tailored to your specific requirements.

Request a sample customer SLA

Our SLAs can be personalised when the scope of your managed services and connectivity requirements are agreed in more detail.

Exceptional client management

We successfully deliver services to over a thousand M2M/IoT solution providers. And for every customer, regardless of size, there is a client services structure designed to meet and surpass their needs.

Our business development teams are selected for both vertical and horizontal sector experience. Account management teams focus on the day to day needs of our customers, supported by technical, financial and logistics.

All are committed to being the best in the market.

Wireless Logic is a pan-European operation. With offices in the UK, Denmark, France, Germany and Spain, ‘on the ground’ executives are able to meet with customers in both our office-based locations and elsewhere across mainland Europe. Such a structure delivers a broad perspective to develop and deliver true European-wide solutions.

As an ISO 9001 Certified Organisation, all our systems and processes are designed to get it right first time, every time.

Ofcom – The UK Communications Regulator

Wireless Logic complies with complaint handling procedures that conform to the ‘Ofcom Approved Code of Practice for Complaints Handling – click here for the T&Cs. CISAS is the appointed organisation in cases of arbitration.

    Watch our IoT Connectivity Solutions for Smart Buildings webinar

    Fill in your details and you will be sent a link to our on demand webinar.

    If you'd like to receive more information like this, and/or for one of our team to contact you please select the relevant boxes below.

    If you have selected to receive newsletters from us, you will be sent an activation email to confirm your email address (please check your junk mail).
















          Hvis du ikke ønsker at modtage flere oplysninger som denne, og / eller for et af vores team at kontakte dig, skal du fjerne markeringen af ​​de relevante felter nedenfor.

          Hvis du har valgt at modtage nyhedsbreve fra os, får du en aktiverings-e-mail for at bekræfte din e-mail-adresse.


            Dual SIMSingle SIMHigh availabilityBuilt in ADSLInputs/Outputs




            If you'd like to be kept informed of our news and industry updates please tick the box below:





              If you don't want to receive more guides like this, and/or for one of our team to contact you please unselect the relevant boxes below.

              If you have selected to receive newsletters from us, you will be sent an activation email to confirm your email address (please check your junk).







                YesNo



                If you'd like to be kept informed of our news and industry updates please tick the box below:




                  If you don't want to receive more guides like this, and/or for one of our team to contact you please unselect the relevant boxes below.

                  If you have selected to receive newsletters from us, you will be sent an activation email to confirm your email address (please check your junk).

                    Download our webinar

                    Fill in your details to download our On Demand IoT Connectivity Webinar.

                    If you'd like to receive more guides like this, and/or for one of our team to contact you please select the relevant boxes below.

                    If you have selected to receive newsletters from us, you will be sent an activation email to confirm your email address (please check your junk mail).

                      Watch our IoT Security webinar

                      Fill in your details and you will be sent a link to our on demand webinar.

                      If you'd like to receive more information like this, and/or for one of our team to contact you please select the relevant boxes below.

                      If you have selected to receive newsletters from us, you will be sent an activation email to confirm your email address (please check your junk mail).








                        If you'd like to be kept informed of our news and industry updates please tick the box below:











                          YesNo






                          YesNo







                          YesNo



                          If you'd like to be kept informed of our news and industry updates please tick the box below:




                            If you don't want to receive more white papers like this, and/or for one of our team to contact you please unselect the boxes below.

                            If you have selected to receive newsletters from us, you will be sent an activation email to confirm your email address (please check your junk).



                              If you don't want to receive more information like this, and/or for one of our team to contact you please unselect the relevant boxes below.

                              If you have selected to receive newsletters from us, you will be sent an activation email to confirm your email address (please check your junk).



                                If you don't want to receive more guides like this, and/or for one of our team to contact you please unselect the relevant boxes below.

                                If you have selected to receive newsletters from us, you will be sent an activation email to confirm your email address (please check your junk).



                                  If you'd like to be kept informed of our news and industry updates please tick the box below:

                                  Yes, I'd like to receive occasional Wireless Logic newsletters




                                    If you don't want to receive more white papers like this, and/or for one of our team to contact you please unselect the relevant boxes below.

                                    If you have selected to receive newsletters from us, you will be sent an activation email to confirm your email address (check your junk).








                                      If you'd like to be kept informed of our news and industry updates please tick the box below:



                                        If you don't want to receive more guides like this, and/or for one of our team to contact you please unselect the relevant boxes below.

                                        If you have selected to receive newsletters from us, you will be sent an activation email to confirm your email address (please check your junk).

                                          Download The Essential Guide to IoT Connectivity

                                          If you'd like to receive more guides like this, and/or for one of our team to contact you please select the relevant boxes below.

                                          If you have selected to receive newsletters from us, you will be sent an activation email to confirm your email address (please check your junk mail).







                                            YesNo



                                            If you'd like to be kept informed of our news and industry updates please tick the box below:

















                                                YesNo






                                                YesNo







                                                YesNo



                                                If you'd like to be kept informed of our news and industry updates please tick the box below:


                                                [contact-form-7 404 "Not Found"]

                                                [contact-form-7 404 "Not Found"]





















                                                      [contact-form-7 404 "Not Found"]















                                                          If you'd like to be kept informed of our news and industry updates please tick the box below:

                                                          [contact-form-7 404 "Not Found"]

                                                          [contact-form-7 404 "Not Found"]







                                                            YesNo




                                                            YesNo




                                                            If you'd like to be kept informed of our news and industry updates please tick the box below:















                                                                  If you'd like to be kept informed of our news and industry updates please tick the box below:

                                                                  [contact-form-7 404 "Not Found"]