Case Study

Avire: Optimising lifts through IoT connectivity


Avire are a leading provider and manufacturer of safety and communication products for lifts. Their products include light curtains, emergency telephones, connectivity solutions and displays, and have been installed in over four million buildings worldwide. Market leading brands such as E-Motive, Janus, TK Jones, Memco and Microkey make up some of Avire’s range of products across Barcelona, Czech Republic, Shanghai and Singapore with global sales representation, customers receive a high-quality product and hassle-free experience to easily maintain and modernise their lifts.

The challenge

As a key part of Avire’s offering, communication is fundamental to ensuring both mechanical data and human interaction are facilitated. This has traditionally been made possible through Avire’s canbus technology, which enables users to manage and control multiple lift brands through one cloud-based hub, delivering future-proofed technology to extend a lift’s life, whilst creating more accountable, measurable functionality complemented by fully-remote diagnostics and control.

Avire’s overall goal was to make lift operations simpler, smarter and safer, and with SIM-based modems integrated into many of their product solutions now becoming the norm, they required a SIM solution that could easily be installed, could be effectively deployed in the field and keep costs manageable.

The solution

To address these issues, and ultimately to keep SKU (Stock Keeping Units) manageable and minimise the work of selecting the right Mobile Network per location, we provided Avire with a single one size fits all SIM solution. This solution utilised our SIM management platform, SIMPro, which allows Avire to monitor the performance, usage, and control of their SIMs.

Having tested a number of network options through a rigorous programme of trials, the outcome of requirements needed was a single, unsteered SIM that managed data, SMS and voice. And because of the nature of an unsteered smart SIM, a Mobile Network was selected on signal strength alone, therefore not being hampered by preferences which could potentially affect the seamless connection. One SIM to suit all installations and locations simplifies Avire’s entire connectivety platform with just a single stock unit to be held at its factories for assembly.

A secure network solution with IPSEC VPN also ensured that the two-way datalinks from the monitoring units to Avire’s hub could never be compromised. The secure status of the network has resulted in Avire’s communication channels being private, with SMS, data and voice all being delivered across one bearer service.

Finally, Avire needed to continue to provide value to their customers and so also worked with Wireless Logic to create a highly competitive range of tariffs that reflect the likely usage of a deployed SIM-based management unit. This was achieved by Avire pursuing precise analysis of data usage to then set tariffs to match the expected usage. Wireless Logic were then able to aggregate the usage over groups of SIMs, therefore ensuring communication costs are controlled and budgeted on a per-deployment or per-customer basis.

The outcome

A one SIM solution to suit all installations and locations has simplified Avire’s entire connectivity platform with just a single stock unit to be held at its factories for assembly meaning ease of installation, effective deployment and cost management. Rapid deployment of unsteered roaming SIMs is now being seen amongst OEM’s who require a cross-border solutions supported by a single management platform.

Avire now have a complete 360 degree visibility of their entire SIM estate through the use of SIMPro, allowing for a seamless and accountable overview of their data and network usage, to then optimise their lift management and performance.

If you’re interested in learning more about our SIM Connectivity services, more information can be found here. Alternatively, please get in touch with us directly.

At Avire, our mantra is simpler, smarter safer. Our technology is designed for multi-brands and lift types giving operators the assurance that their lifts can be better managed and controlled whilst minimising wasted engineer visits. The power of cellular as a communication channel is giving us more flexibility as we develop new solutions to keep the world’s lifts operating at peak performance. Following extensive testing across a number of territories we are pleased with the Wireless Logic’s connectivity platform which creates a seamless and accountable solution with strong resilience.

Faye Bartlett,
Marketing Director, Avire
Wireless Logic