Minimum Service Charge FAQs

Making the most of our services: If you would like to continue using our connectivity services you don’t need to take any action – your services will continue as normal.

Alternative Connectivity Solutions: If the new charge is not in line with your current needs, we recommend our sister company, ThingsMobile, which offers excellent value connectivity solutions with a self-service focus.

Future Business Opportunities: We value your business and understand you may not have ongoing projects at the moment. You are always welcome to reconnect with us when your needs change.

Cancelling Your Service: If you decide to cancel your service, please do so via SIMPro. The platform will inform you if there are any associated termination fees. If you are a small business (with fewer than 10 individuals), you can cancel this service free of charge with 30 days’ notice. In this case, please email us at support@wirelesslogic.com to cancel.

Forgotten Login Details for SIMPro: If you need assistance with your login details, you can find help here.

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