Article

The Ins and Outs for IoT applications from a major mobile outage

matt mcpherson Sales Director

Matt McPherson

For many IoT application users, it was a very black Thursday as O2 and other major networks were affected from the Ericsson outage.

Whilst it was consumer devices that hit international headlines as the ability to browse and email became life stopping experiences for the connected person, there was less focus on the millions of IoT and M2M applications which were equally affected. Though a namecheck went out to London Transport’s real-time bus timetables on many news streams, the reality was that business processes, medical provision, asset tracking and multiple other applications all fell victims with the inability to communicate their mission-critical data. At Wireless Logic, we also felt helpless. Our IoT platform relies on the resilience of mobile network technology and it is testimony to the thousands of customers who choose to connect with us, that their patience and understanding were palpable. Indeed, in a global situation such as this, we saw true British and European spirit displayed as users brought in emergency procedures to maintain services.

So what lessons can be learnt?

Whilst many users had crisis plans in place, for others the outage which ran into the night was just too  long. Reconnecting via 3G and 4G could not come soon enough. It also exposed the sheer vulnerability of applications that use a single network. Whilst the day was unprecedented in terms of the length of outage, the reliance on one network with no back-up was and remains a big talking point. The focus for a number of users seeking total resilience is now turning to unsteered, in-country roaming SIMs. In simple terms, a single SIM that will connect to any of the major networks, without steering or preference to a given network. With competitive and flexible tariffs – even on high data usage applications, developers and customers are realising that for ‘always-on, no fail’ requirements, a ‘one SIM fits all’ solution may be the answer. With security at the heart of many IoT applications, one SIM can be delivered with our NetPro private infrastructure solutions with full visibility and control via the SIMPro SIM management platform.

In light of the outage, we are engaging with customers across multiple verticals to re-examine their IoT data SIM requirements. Stress-testing is vital in relation to all organisations who have not allowed for a plan B. The lack of planning was understandable given that the situation was so unique. The sheer scale and length of outage exposed many weaknesses across industry, commerce and public services. We have addressable solutions and I would urge organisations to start the re-evaluation process now.

For further information on Wireless Logic’s one SIM solutions to all networks, click here or contact the Business Development Team on 0330 056 3300.

Contact us

Matt McPherson, UK Sales Director

Recent posts

Article 24th June 2020

Wireless Logic achieves ISO 27001 certification

Our Chief Operations Officer, Simon Trend, discusses the importance of our recent ISO 27001 information security accreditation for our customers.

Read more
Article 2nd June 2020

10 steps to help secure your IoT/M2M applications

Important security information for your IoT/M2M applications.

Read more
News 20th April 2020

Covid-19 - Service & Support updates

27th May- Customer support hours, shipping and connectivity services remain unaffected.

Read more

Register now and we'll send you a free copy of our whitepaper 'eSIM/eUICC technology for IoT - Is it right for your business?'






If you don't want to receive more white papers like this, and/or for one of our team to contact you please unselect the relevant boxes below.











YesNo






YesNo







YesNo



If you'd like to be kept informed of our news and industry updates please tick the box below:








YesNo



If you'd like to be kept informed of our news and industry updates please tick the box below:




If you don't want to receive more guides like this, and/or for one of our team to contact you please unselect the relevant boxes below.










If you'd like to be kept informed of our news and industry updates please tick the box below:




If you don't want to receive more guides like this, and/or for one of our team to contact you please unselect the relevant boxes below.











SiNo






SiNo







SiNo



Si desea mantenerse informado de nuestras noticias y actualizaciones de la industria, marque la casilla a continuación:




If you'd like to be kept informed of our news and industry updates please tick the box below:

Yes, I'd like to receive occasional Wireless Logic newsletters











If you don't want to receive more guides like this, and/or for one of our team to contact you please unselect the relevant boxes below.





If you don't want to receive more white papers like this, and/or for one of our team to contact you please unselect the boxes below.





If you don't want to receive more information like this, and/or for one of our team to contact you please unselect the relevant boxes below.







YesNo



If you'd like to be kept informed of our news and industry updates please tick the box below:











Si desea que lo mantengan informado de nuestras novedades y actualizaciones de la industria, seleccione las siguientes categorías que le interesen.


















YesNo






YesNo







YesNo



If you'd like to be kept informed of our news and industry updates please tick the box below:


[contact-form-7 404 "Not Found"]

[contact-form-7 404 "Not Found"]





















[contact-form-7 404 "Not Found"]

[contact-form-7 404 "Not Found"]

[contact-form-7 404 "Not Found"]

[contact-form-7 404 "Not Found"]

[contact-form-7 404 "Not Found"]





















YesNo




YesNo