Kent Fire Brigade | PDA’s

"Everyone here agrees mobile real time messaging to appliances helps us work smarter, faster and enables us to maintain the high level of service the public have come to expect of us. This technology significantly adds value to our ability to do our job. Quite honestly, you begin to wonder how we ever worked without it."

Julian Gaskin - IT Systems Developer at the Kent Fire Brigade.

Before Wireless Logic

High mobile voice bills
Slow delivery of messages
Inefficient delivery of messages

The Solution

Together Wireless Logic, ISG, a Value Added Reseller, and Kent Fire Brigade have developed a robust messaging solution that is mounted in the fire engine with a connection to a multitude of mobile networks, helping to ensure delivery of messages to fire fighters travelling in fire engines.

Buy utilising a messaging solution based on the GPRS network, a solution has been developed with minimum upfront costs using Wireless Logic’s Managed Bearer Services (MAPN). This acts as the gateway to the GPRS network, and more importantly, directs the appropriate message to the relevant appliance through the firewall.

The solution includes routers that securely direct the message through a VPN tunnel on a static IP to the relevant GPRS router in the appliance.

Implementation and integration to existing infrastructure and technology has been fast, resulting in many of Kent Fire’s appliances making full use of this effective messaging solution.